login
Home
Getting Started
Videos
Help & FAQs
Managing Users
Working With Tickets
Ticket Statuses
Satisfaction ratings
Working With Queues
Guest Requests (unregistered users)
Creating Tickets From Email
Email Notifications
Time Tracking
Ticket Custom Fields
Service Levels (SLAs)
Access Rights To Queues And Tickets
Branding Your Helpdesk
The Mojo Number
Yahoo & Google Widgets
Account Plan and Billing FAQs
Reporting & Statistics
API - How-to
Example: Ticket search (C#)
Example: Ticket list (Ruby)
Example: Ticket search and listing (Perl)
Example: Ticket with custom fields (Ruby)
Example: Ticket & comment creation (Ruby)
Example: Ticket update (Ruby)
Example: Ticket deletion (Ruby)
Example: User creation (Ruby)
Example: User CSV import creation (Ruby)
Security
Closing & suspending a helpdesk
Search
Importing Users
Importing Tickets
Contact Us
Videos
Home
>
Videos
Mojo Helpdesk® is a product of Metadot Corporation. Copyright ©
Metadot Corporation
Mojo overview
Ticket workflow
Mojo number
Organizing tickets
Emailing the helpdesk
Customer portal customization
User roles
Managing users
Managing companies
Unregistered users ticket submission
Explaining SLAs
Reporting