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© 2007 Mojo Helpdesk

Reporting & Statistics FAQs  

  • What reports are available?
    Basic reports are available such a open tickets and mojo numbers by queues, technicians, and customers. The 'open / closed' tabs provides a good way to drill down into it.
  • Can I create my own customer report?
    Can I create my very own custom report?
    <!-- form type is text -->Yes. Mojo Helpdesk has an easy to use API so you can query your helpdesk by creating a simple Perl, PHP, Java, C sharp or Ruby script. This will give you the exact report you need.