Reporting & Statistics FAQs
- What reports are available?
Basic reports are available such a open tickets and mojo numbers by queues, technicians, and customers. The 'open / closed' tabs provides a good way to drill down into it. - Can I create my own customer report?
Can I create my very own custom report?
Yes. Mojo Helpdesk has an
easy to use API so you can query your helpdesk by creating a simple Perl, PHP, Java, C sharp or Ruby script. This will give you the exact report you need.
